Pricing, timelines, support, hosting and what happens when things go wrong. If your question
is not here, ask us directly.
Schools, colleges, madrasahs and coaching centres; clinics, diagnostic centres
and mid-size
hospitals; retail shops, restaurants, pharmacies and distributors; and any
business that
needs a custom internal system. Our smallest client is a three-person coaching
centre and
our largest runs 1,800 students across two campuses.
Both. If one of our five products covers 80% of what you need, we start from it
and
customise the rest — that is almost always cheaper and faster. If your process
is genuinely
unusual, we do a paid discovery phase and build from scratch. We will tell you
honestly
which route makes sense for you.
Yes, free of charge. We give you a login to a demo instance loaded with sample
data so
your staff can click around properly — not just watch a screen share. Ask on the
contact page and we will send credentials the
same day.
Yes — roughly half our clients are outside Dhaka. Development and support happen
remotely,
and on-site training visits are included in the package price for anywhere in
Bangladesh.
POS: 10–25 working days. Education and Inventory: 15–30 days. Hospital: 20–40
days.
Custom applications are scoped after discovery. The timeline goes into the
contract —
if we miss it through our own fault, you do not pay for the delay.
They are indicative starting points for a standard deployment. The final quote
depends on
your module list, user count, data volume and how much customisation you need.
Every quote
is issued in writing before any payment.
Three separate charges. One-time setup, paid once at the start. A
monthly
software fee, which covers the licence, updates, bug fixes, backups and
support.
And domain plus hosting, billed once a year — skipped entirely if
you host
it on your own server. The monthly fee is set per product: the Education system
is
charged per active student, while POS, Inventory and Hospital are a flat monthly
rate.
The setup charge is split 50% on contract signing and 50% at handover, after
deployment,
data migration and the first training session — so you never pay in full
for a
system you have not seen running. The monthly fee starts from the go-live month
and is
invoiced at the beginning of each month. See the full breakdown on the
pricing page.
Bank transfer or RTGS, bKash / Nagad / Rocket merchant accounts, account-payee
cheque, or
cash against receipt at our office. Prices are exclusive of government VAT; a
VAT challan
is issued with the invoice on request.
Yes. You pay the difference in setup charge for whatever extra modules need
configuring,
and your monthly fee moves to the new tier from the following month. A common
path is
starting on Basic and moving to Standard after the first year, once staff are
comfortable
with the system. Downgrading works the same way.
Laravel 11 with MySQL 8 on the backend, Bootstrap 5 on the frontend, and a REST
API layer
for mobile apps. Deliberately mainstream — any competent Laravel developer in
Bangladesh
can maintain the code, so you are never locked in to us.
We can set it up for you or deploy to a server you already own. Basic includes
shared
hosting setup, Standard includes VPS setup with free SSL, and Advance includes a
dedicated
server with daily backups. Hosting and domain fees are paid to the provider
directly —
we do not mark them up.
Yes, and it is free in all packages. Send us whatever you have — Excel, CSV, an
export
from your old software, even scanned registers we can help you digitise. We map
the
columns and import, then give you a verification report before go-live.
On the Advance package, yes — full source code ownership is handed over at
project close,
with the repository transferred to your account. On Basic and Standard you get a
licensed
deployment; source code can be purchased separately if you decide you want it
later.
Role-based access control, hashed passwords, an audit log of every user action,
and daily
database backups (hourly on Advance). SSL and firewall rules are configured as
part of VPS
and dedicated deployments. You can export your full dataset at any time — it is
your data.
Every system is fully responsive, so it works in a phone browser on all
packages. Native
Android and iOS apps — with push notifications and offline entry — are included
in the
Advance package and available as an add-on to Standard.
Phone, email and remote-desktop help during working hours; free fixes for any
defect in
delivered features; version updates; and help with day-to-day questions from
your staff.
It does not include building new modules — those are quoted separately.
Critical issues — the system is down or billing is blocked — within 2 hours
during working
hours. Normal issues within one working day. Feature questions within two. These
targets
are written into the support contract.
No. Support is part of the monthly software fee — there is no separate support
contract
to renew and no annual maintenance invoice. As long as your monthly fee is
current, so is
your support. The channel depends on your tier: email on Basic, email and phone
on
Standard, priority phone plus on-site visits on Advance.
Yes — on-site sessions are included in every package, plus a recorded
walkthrough and a
written manual in both Bangla and English so new staff can be onboarded without
calling us.
That is why payment is staged. You approve the requirement specification before
development,
and you approve the working demo before the second payment. If the delivered
system does
not match the signed specification, we fix it at our cost — that obligation is
in the contract.
Still Have a Question?
Ask us anything — technical, commercial or awkward. We would rather answer it now than have you
find out later.